Issue

Please leave as much information as possible.

If you have an account with us please enter your Device ID Below. If you are unsure please move to the next step.

Please follow these steps and send us a screen-capture of the details required

1. To find how about your machine simply use the Win+I keyboard shortcut to access your PC’s Settings.
2. Then, click on System.
3. Next, click About on the left-hand side.

The Example Image above is what we require you to screen-capture and upload using the button below.

To take a screen capture Press Ctrl + PrtScn keys. save the image somewhere on your desktop. Use the choose file button below to locate the image and to upload it to us.